German-Speaking Customer Service Representative
German-speaking Customer Service Representative
Our partner is a global leader life science company in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. They help people everywhere live longer, healthier lives.
What we offer:
- Hybrid working model (3 days onsite and 2 days home office/week.
- Cafeteria
- Life and accident insurance,
- Private Health Care Services – unlimited examinations, checkups in numerous specialties free of charge
- 100% commuting allowance for non Budapest residents
- Annual bonus
- Annual salary review
- Marriage and childbirth allowance
- School start allowance
- All You Can Move contract possibility
What will you do:
- Support Clients (institutions, companies, hospitals, etc.) and Sales teams in the given region with the delivery.
- Respond to Customer inquiries via phone and email and support the Sales Teams with their inquiries. There is active and passive time of the day. The phone won’t ring any time.
- Process operational customer complaints, take ownership and manage the problem.
- Collaborate with different departments and participate in projects.
Requirements:
- Advanced, business-level language proficiency in English and in French
- Client focused mentality
- MS Office (Excel) knowledge
- Problem solving skills
- Accurate and fast data entry skills
It is an advantage to have:
- SAP experience or knowledge
Location: Budapest VIII. District
Please apply with your English language Resume!
